Leadership Development Specialist- Waltham, MA

Constant Contact, Inc. helps small businesses, associations, and nonprofits connect with their customers, clients, and members. Launched in 1998, Constant Contact® champions the needs of small organizations and provides them with an easy and affordable way to build successful, lasting customer relationships. Constant Contact's leading email marketing and survey products—supported by our expert personal coaching and service—help all types of small businesses and organizations create professional-looking email newsletters and insightful online surveys, and begin a dialogue with their customers. Today, more than 350,000 customers worldwide trust Constant Contact to help them connect with their audience.

Headquartered in Waltham, Mass., with an additional office in Loveland, Colo., Constant Contact was named Massachusetts Technology Leadership Council "Company of the Year" in 2008 and is ranked as the 14th fastest growing company on the Deloitte Technology Fast 50 for New England list.

Position Summary:

The Leadership Development Specialist is responsible for the delivery of leadership development training events, programs and initiatives for Constant Contact, an extraordinary and growing company.  

The Specialist collaborates with all business units to create, design and execute learning and development programs to meet the stakeholder business goals and objectives and to foster a sustaining learning environment. 

The Specialist will have a primary focus on the enhancing and diversifying of Constant Contact's existing Management Development Program to meet the expanding needs of the organization.

She/He will partner and consult with other training groups at Constant Contact to identify new opportunities and skill-building programs at all levels that support the Company's overall talent development and will make certain that the company-wide programs as well as divisional training programs adhere to Constant Contact's core values and goals. 

Key responsibilities:

  • Design, deliver and evaluate scalable learning programs in management and leadership development to guarantee that CTCT has well developed, diverse bench of leaders prepared to move into leadership roles at all levels of the organization.
  • Develop an infrastructure that fosters the professional development of others and leads to strategic business outcomes and one that is consistent with promoting a positive learning environment.
  • Link training and development initiatives with existing talent development systems including job design, recruiting and selection, talent metrics and performance measurement and assessment.

Key requirements:

  • At least 5 years of program design, development and facilitation with focus on adult learning methods for both soft and technical skills; significant experience in high-caliber, technology-driven organizations
  • BS in business, education, OD/training, behavioral sciences or other related fields
  • Proven experience in applying skills in fast-paced, entrepreneurial, customer-centric and technology driven environments
  • Must have a breath of knowledge of adult learning styles, blended learning approaches, instructional design methodologies and leadership development models and techniques
  • Strong communications skills in every regard; energetic, forward-thinking and creative
  • Excellent platform, group facilitation, internal consultant, mediation and leadership/executive coaching skills; ability work on one on one basis and in large group settings
  • Ability to work effectively with diverse individuals at all levels of the organization
  • Collaborative, team orientated style with self-directed, compassionate and independent work ethic
  • Commitment to develop industry best practices in learning; particularly for leadership, management, people development and learning tools and technologies

Apply Now

Constant Contact offers a competitive compensation package that includes base salary and stock options. Our benefit package is comprehensive and includes Medical Insurance; Dental Insurance; Vision Insurance; 401(K); 529 College Savings Plan; Flexible Spending Accounts; Paid Vacation/Holidays; Short Term Disability; Long Term Disability; Tuition Reimbursement; Adoption Assistance; and, an exciting Stock Option Plan!

If you desire to make a difference, are committed to bringing the highest quality of service to our customers and are looking for a "once in a lifetime" opportunity, send us your resume and salary requirements for consideration.

We are not accepting employment agency referrals for this position.

 
strlpa1@constantcontact.com strlpa2@constantcontact.com