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Technical Product Manager - Waltham, MA

Constant Contact, Inc. helps small businesses, associations, and nonprofits connect with their customers, clients, and members. Launched in 1998, Constant Contact® champions the needs of small organizations and provides them with an easy and affordable way to build successful, lasting customer relationships. Constant Contact's leading email marketing and survey products—supported by our expert personal coaching and service—help all types of small businesses and organizations create professional-looking email newsletters and insightful online surveys, and begin a dialogue with their customers. Today, more than 200,000 customers worldwide trust Constant Contact to help them connect with their audience.

Headquartered in Waltham, Mass., Constant Contact was ranked 628th on the Inc. 5000 list of the fastest-growing private companies in the United States in 2007. Constant Contact was also named the 14th fastest growing company on the Deloitte Technology Fast 50 for New England list, and the 7th fastest growing private company in Massachusetts by the Boston Business Journal.

The position's key responsibility is to work with the Director of Technology and Standards and Operations to help identify, define and implement features and practices to ensure Constant Contact and our customers understand and adhere to changing industry best practices and security needs. Most projects will be cross-functional efforts derived primarily from email industry requirements (new standards, best practices, or legislation) and security-related business requirements.

Responsibilities are a mixture of creative brainstorming to kick off initiatives, collaboration with many departments and teams, requirements definition, and project management to ensure requirements are integrated into product schedules and kept on track. Position is a dual report to the Director of Technology and Standards and the Vice President of Product Management.

Requirements:

B.S./M.S., preferably in Computer Science or technical field
3 + years of Product Management experience
Solid technical background, including at least some of:
- Web-based security
- Single sign-on
- Email technology
- Java, Servlets, JSP's and J2EE
Ability to think outside the box
- Ongoing need to contribute to creative plans that reconcile industry requirements, customer requirements, product resource constraints
Excellent verbal and written communication skills
- Presenting ideas and plans to diverse audiences
- Documenting project status
- Cross departmental interactions: product management, engineering, marketing, support, etc.
Strong planning and organizational skills
- Drive analysis of business, customer, and industry requirements; work closely with diverse Product Owners to drive cross functional project requirements into multiple teams.
- Keeping projects organized and on track
- Familiarity with Agile and Scrum environments a plus

Note: Someone with a background as a sales engineer might be a good fit for this position.

Constant Contact offers a competitive compensation package that includes base salary and stock options. Our benefit package is comprehensive and includes Medical Insurance; Dental Insurance; Vision Insurance; 401(K); 529 College Savings Plan; Flexible Spending Accounts; Paid Vacation/Holidays; Short Term Disability; Long Term Disability; Tuition Reimbursement; Adoption Assistance; and, an exciting Stock Option Plan!

If you desire to make a difference, are committed to bringing the highest quality of service to our customers and are looking for a "once in a lifetime" opportunity, send us your resume and salary requirements for consideration.

We are not accepting employment agency referrals for this position.