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Year-End Email Marketing Review
5 questions for evaluating and improving your email marketing
As each year comes to a close, it's always helpful to take some time to slow down, look back, and evaluate. This month's article will help you do a year-end evaluation of your email marketing efforts and uncover ways you can improve upon them in the coming year.
To get started, take a moment to review the results of your email campaigns from the past 12 months (this is where the reporting features of an email marketing service really come in handy). Now, ask yourself the following questions:
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What was I trying to accomplish with email marketing this year, and did I do it?
What was your goal for your email marketing efforts? Did you achieve what you set out to do? Did you measure the results? Is your email marketing adding significant value to your organization? Did you uncover other useful purposes for email marketing? Asking these questions can help you set your goals for the upcoming year.
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Did I grow my list and is it better segmented?
There are so many great opportunities to grow your list. Looking back, how did you do? Did you collect email addresses whenever you got the chance-at events, during networking, at point of sale, on your website? Does everyone in your organization ask for email addresses? What can you do differently to grow your list even more this year? What about segmenting? Did you divide your list into groups so you could send more targeted email campaigns? How can you further segment your list going forward?
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Did I send consistent, high-value email communications?
With email marketing, you have a great opportunity to stay connected with your list members. Did you communicate with them as often as you intended to (on the flip side, did you contact them too often)? What about the quality of your campaigns? Did you spend the time you needed to create compelling content that included images and well-written copy? Did you put thought into offering your list members information that they would value and find useful (your open and click-through rates can help you figure out their interest level)? How can you improve your communications next year?
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Which of my email campaigns got the best or worst results and why?
Look at your email campaigns and identify the "winners" and the "losers." What can you learn from them? What topics were your readers most interested in or not interested in? What did you do (promotions, subject matter, etc.) that, judging by the response, you should do again? What day and time worked best? You can take these learnings and incorporate them into future campaigns. Get a new plan that includes what you want to do more of and what you won't do again.
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What did I do to become a better email marketer?
Did you ask friends and colleagues for their input on your campaigns? Did you ask your list members for feedback (and incorporate their suggestions)? Did you take advantage of some of the free resources available on Constant Contact's website (live webinars, recorded tutorials, articles, etc.) and on the web in general? Did you read a book about email marketing? Did you review campaigns from other companies for ideas? It might be overwhelming to think of doing all of these things, but why not set a goal for next year that you will pick one or two of these activities? You'll be glad you did.
By taking a moment to ask yourself, "How did I do?" you can make positive changes to your email marketing efforts that will help you get even better results. After you answer the questions above, you will be well on your way to having your best email marketing year yet!
