{"id":125031,"date":"2020-05-27T07:00:00","date_gmt":"2020-05-27T11:00:00","guid":{"rendered":"https:\/\/www.constantcontact.com\/blog\/?p=125031"},"modified":"2024-06-03T08:43:30","modified_gmt":"2024-06-03T12:43:30","slug":"email-marketing-strategy-for-contractors-home-services-and-construction-companies","status":"publish","type":"post","link":"https:\/\/www.constantcontact.com\/blog\/email-marketing-strategy-for-contractors-home-services-and-construction-companies\/","title":{"rendered":"Email Marketing Strategy for Contractors, Home Services, and Construction Companies"},"content":{"rendered":"<!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body><p class=\"wp-block-paragraph\">When it comes to <a href=\"https:\/\/www.constantcontact.com\/marketing-by-industry\/home-services\" target=\"_blank\" rel=\"noreferrer noopener\">online marketing for home services, construction, and contractors<\/a>, there&rsquo;s no easy button or magic wand to wave.<strong> <\/strong>But if there were, it&rsquo;d look a lot like an <strong>email opt-in form<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I know what you&rsquo;re thinking: &ldquo;Email? Really? Isn&rsquo;t email dead?&rdquo;&nbsp; <em>Not even close. <\/em>As reported by <a href=\"https:\/\/optinmonster.com\/is-email-marketing-dead-heres-what-the-statistics-show\/\" target=\"_blank\" rel=\"noreferrer noopener\">OptinMonster<\/a>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For every $1 you spend on email marketing, you can earn as much as $44. (That is <em>not<\/em> a typo.)<\/li>\n\n\n\n<li>90% of Americans use email &mdash; and open it up to 20 times a day.<\/li>\n\n\n\n<li>Email has a significantly higher engagement rate than social media: 23ish% to 0.6ish%, respectively.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Surely, an <a href=\"https:\/\/www.constantcontact.com\/blog\/home-services-marketing-guide-for-contractors-and-construction\/\">online marketing strategy<\/a> with that much oomph is complicated, expensive, and time-consuming, right? <em>Wrong.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.constantcontact.com\/blog\/what-is-email-marketing\/\" target=\"_blank\" rel=\"noreferrer noopener\">Email marketing<\/a> is simple and affordable, and by leveraging automation tools, you&rsquo;ll actually be getting leads in your sleep.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Follow these simple steps to get started with email marketing for your construction or home services business.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Invite customers to sign up for your email list<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you&rsquo;re thinking, &ldquo;Why in the world would anyone sign up for my email list?&rdquo; that&rsquo;s some good insight. To be honest, no one wants your &ldquo;newsletter.&rdquo;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What they <\/strong><strong><em>do <\/em><\/strong><strong>want is content that&rsquo;s meaningful or helpful to them in some way. <\/strong>So, from the get-go, put yourself in your customer&rsquo;s shoes. What might entice them to hand over their email address?&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">How about a free preventive maintenance checklist? Or a PDF with 10 questions to ask a home builder? Or a simple discount on their first purchase?&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"340\" width=\"600\" src=\"https:\/\/www.constantcontact.com\/blog\/wp-content\/uploads\/2020\/05\/Screen-Shot-2020-05-26-at-11.58.32-AM-600x340.png\" alt=\"home services email marketing sign up form\" class=\"wp-image-125032\"><figcaption class=\"wp-element-caption\">Example of how an email sign-up form looks on your website.<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Here&rsquo;s an important note: Businesses that violate the <a href=\"https:\/\/www.ftc.gov\/tips-advice\/business-center\/guidance\/can-spam-act-compliance-guide-business\" target=\"_blank\" rel=\"noreferrer noopener\">CAN-SPAM Act<\/a> can incur significant fees. The law is nuanced, but with Constant Contact&rsquo;s <a href=\"https:\/\/www.constantcontact.com\/features\/email-list\/website-sign-up-forms\" target=\"_blank\" rel=\"noreferrer noopener\">easy opt-in tools<\/a>, you&rsquo;ll never have to worry about compliance.<\/p>\n\n\n\n<div class=\"wp-block-cover has-background-dim-70 has-background-dim\" style=\"background-image:url(https:\/\/www.constantcontact.com\/blog\/wp-content\/uploads\/2020\/02\/Artboard-1-16.png);background-color:#1856ed;background-position:31% 64%\"><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-medium-font-size wp-block-paragraph\"><strong>Ready to find more leads and get expert home services and construction marketing advice, all in one place? <\/strong><\/p>\n\n\n\n<div class=\"wp-block-button aligncenter\"><a class=\"wp-block-button__link has-text-color has-background\" href=\"https:\/\/www.constantcontact.com\/marketing-by-industry\/home-services\" style=\"border-radius:15px;background-color:#ff9e1a;color:#0b1450\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Start a Free Trial of Constant Contact for Home Services and Construction<\/strong><\/a><\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">2. Send an automated welcome email<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Some businesses are hesitant to send emails to their customers because they&rsquo;re concerned about &ldquo;bothering&rdquo; them or being too &ldquo;salesy.&rdquo; I get it. No one wants to be that guy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But here&rsquo;s the thing: When someone gives you their email address, they <em>know <\/em>what&rsquo;s going to happen next. They <em>know <\/em>you&rsquo;re going to contact them about your services. By pressing &ldquo;submit&rdquo; on that opt-in form, they&rsquo;re actually <em>asking <\/em>you to reach out to them.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So don&rsquo;t miss this opportunity. As soon as a prospective customer gives you their email address, respond right away with an <a rel=\"noreferrer noopener\" href=\"https:\/\/www.constantcontact.com\/features\/email-marketing-automation\" target=\"_blank\">automated<\/a> welcome email that delivers the content or discount you promised.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"600\" width=\"367\" src=\"https:\/\/www.constantcontact.com\/blog\/wp-content\/uploads\/2020\/05\/Screen-Shot-2020-05-26-at-12.01.48-PM-367x600.png\" alt=\"Automated welcome email for home services\" class=\"wp-image-125034\"><figcaption class=\"wp-element-caption\">Your automated welcome email should deliver on the promise of your sign-up form.<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">3. Send an email to your list at least once a month<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Shortly after your initial welcome email, send a second message letting customers know where else they can find you online &mdash; so you can engage with them in multiple places.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Then, at least once a month after that, reach back out to your list with a good mix of helpful resources and promotional material.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please hear this: Your emails are not the place to go into high-pressure sales mode. The point of email marketing is to &ldquo;nurture&rdquo;<em> <\/em>people into a business relationship with you. If every email focuses only on selling something, you&rsquo;ll turn people off. That&rsquo;d be like asking your boyfriend or girlfriend to marry you every single time you see them.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Instead, simply <em>add value. <\/em>Remind your prospective customers that you&rsquo;re there for them, and make sure they know all the problems you solve. Give DIY tips, offer product reviews, do interviews with your team, provide money-saving advice, and so on. <em>Occasionally,<\/em> run a discount offer or limited-time deal.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5 quick tips for creating effective emails<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Make sure your emails look great<\/strong> &ndash; You don&rsquo;t have to be a professional graphic designer to create attention-catching emails. Constant Contact has done the hard work of developing <a href=\"https:\/\/www.constantcontact.com\/email-templates\" target=\"_blank\" rel=\"noreferrer noopener\">construction email marketing templates<\/a> so you don&rsquo;t have to.<\/li>\n\n\n\n<li><strong>Proofread carefully<\/strong> &ndash; Every email you send communicates something about your business, and poorly written messages full of lousy grammar and typos do <em>not <\/em>make a good impression. If writing isn&rsquo;t your thing, get help. At the very least, use a tool like <a href=\"https:\/\/www.grammarly.com\/\">Grammarly<\/a> to avoid big mistakes.<\/li>\n\n\n\n<li><strong>Watch your metrics<\/strong> &ndash; By keeping an eye on <a href=\"https:\/\/www.constantcontact.com\/features\/email-tracking-software\" target=\"_blank\" rel=\"noreferrer noopener\">key data like open rates and click-through rates,<\/a> you&rsquo;ll learn what resonates most with your customers. You may need to experiment a bit before you see your metrics improve: subject lines, lengths, layout, and even color schemes can impact how much engagement you get.<\/li>\n\n\n\n<li><strong>Segment your list<\/strong> &ndash; If you have different audiences, create different emails for them. <a href=\"https:\/\/www.constantcontact.com\/features\/list-segmentation\" target=\"_blank\" rel=\"noreferrer noopener\">Segment your list<\/a> into homeowners and commercial customers, for example, so you deliver content that&rsquo;s 100% relevant and 0% noise.<\/li>\n\n\n\n<li><strong>Consider other ways to use automation<\/strong> &ndash; Your welcome email series is only the beginning! <a href=\"https:\/\/www.constantcontact.com\/features\/email-marketing-automation\" target=\"_blank\" rel=\"noreferrer noopener\">Automation tools<\/a> make it easy to follow up with prospects who respond to your calls to action&mdash; clicking a link in an <a href=\"https:\/\/www.constantcontact.com\/blog\/email-marketing-campaign-2\/\">email campaign<\/a> or downloading a specific piece of content from your website, for example.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Get our free guide to online marketing for home &amp; building services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Email marketing is just one piece of your marketing puzzle. If you&rsquo;re looking for more guidance for marketing your home &amp; building services business online, check out <a href=\"https:\/\/www.constantcontact.com\/forward\/TheDownload-Home-Building-Services\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><em>The Download: Making Sense of Online Marketing for Home &amp; Building Services<\/em><\/strong><\/a>, and get your phone ringing off the hook.<\/p>\n<\/body><\/html>\n","protected":false},"excerpt":{"rendered":"<p>When it comes to online marketing for home services, construction, and contractors, there&rsquo;s no easy button or magic wand to wave. But if there were, it&rsquo;d look a lot like an email opt-in form. I know what you&rsquo;re thinking: &ldquo;Email? Really? Isn&rsquo;t email dead?&rdquo;&nbsp; Not even close. As reported by OptinMonster: Surely, an online marketing [&hellip;]<\/p>\n","protected":false},"author":619,"featured_media":125037,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[579],"tags":[],"content_type":[1462],"industry":[8509],"feature":[],"article_type":[],"coauthors":[8375],"class_list":["post-125031","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-email-marketing","content_type-blog-article","industry-home-services"],"acf":{"article_thumbnail":false,"show_last_modified_date":true,"show_trial_cta":false,"show_prefooter_cta":true,"ctct_related_features":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Email Marketing Strategy for Contractors, Home Services, and Construction Companies | Constant Contact<\/title>\n<meta name=\"description\" content=\"When it comes to online marketing for home services, construction, and contractors, there\u2019s no easy button or magic wand to wave. 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