{"id":160879,"date":"2025-12-24T09:00:00","date_gmt":"2025-12-24T14:00:00","guid":{"rendered":"https:\/\/www.constantcontact.com\/blog\/?p=160879"},"modified":"2026-04-02T21:37:53","modified_gmt":"2026-04-03T01:37:53","slug":"ai-email-marketing","status":"publish","type":"post","link":"https:\/\/www.constantcontact.com\/blog\/ai-email-marketing\/","title":{"rendered":"AI in Email Marketing: Uses, Benefits, and Best Practices Explained"},"content":{"rendered":"<!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body><p class=\"wp-block-paragraph\">Running a small business means juggling a dozen priorities at once. To get more done in less time, many people are now using generative AI to get more out of their marketing efforts.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It&rsquo;s not about just creating basic or general content for content&rsquo;s sake. <a href=\"https:\/\/www.constantcontact.com\/email-digital-marketing\">AI email marketing<\/a> can help you make more compelling, personalized, and timely content &mdash;&nbsp;and it can do it in a fraction of the time you&rsquo;d normally spend.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">AI email marketing may seem intimidating, especially if you&rsquo;re not a tech wizard. But you definitely don&rsquo;t need to learn advanced programming or invest big money to put this technology to work for your business.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Anyone can use AI to create <a href=\"https:\/\/www.constantcontact.com\/blog\/email-marketing-campaign-2\/\">successful email campaigns<\/a>. This guide walks you through the benefits of AI email marketing, practical ways to start using it right now, and what to expect from this technology down the road as it continues to evolve.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-is-ai-email-marketing-nbsp\">What is AI email marketing?&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">AI email marketing automates, personalizes, and optimizes email campaigns by leveraging customer data to predict behaviour and identify patterns. It thereby improves metrics such as open rates and engagement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">AI uses machine learning algorithms to analyze data and make better predictions. This technology enables marketers to better understand their audience, create tailored email campaigns, and increase efficiency.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-are-the-benefits-of-ai-email-marketing\">What are the benefits of AI email marketing?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you&rsquo;re used to traditional forms of digital marketing, you may wonder if <a href=\"https:\/\/www.constantcontact.com\/blog\/best-ai-email-marketing-tools\/\">AI tools<\/a> and techniques live up to the hype. AI email marketing offers many advantages over traditional methods:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-improved-campaign-optimization\">Improved campaign optimization<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">AI doesn&rsquo;t just help you send more emails. It enables you to send better ones. By analyzing campaign performance in real time, AI can spot patterns you might miss. These can include which subject lines get the most opens or which types of content drive the most clicks.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Instead of running one test at a time, you can continuously <a href=\"https:\/\/www.constantcontact.com\/features\/a-b-testing\">A\/B test and refine your campaigns<\/a>. This way, every send has a better chance of landing with your audience.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Test subject lines, and automatically send the winning version to the rest of your list. Then, use built-in reporting to refine your send times and content in future campaigns.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-increased-engagement-and-conversions\">Increased engagement and conversions<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When your emails are better timed, more personalized, and continuously optimized, engagement naturally improves. AI helps you send messages that are more likely to be opened, clicked, and acted on, whether that action is a purchase, a booking, a donation, or a reply.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Over time, that leads to stronger conversion rates and better return on investment from the same (or even less) effort. Because AI handles so much of the heavy lifting behind the scenes, you save time while still running campaigns that feel more relevant, helpful, and effective for your audience.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-send-time-optimization\">Send-time optimization<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Some email marketing platforms combine AI with powerful <a href=\"https:\/\/www.constantcontact.com\/blog\/sales-marketing-automation\/\">marketing automation<\/a> technology. These tools handle tedious and routine tasks, such as scheduling emails to be sent when each recipient is most likely to open them.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This feature frees up your schedule, so you can spend less time fiddling with your email and more time working on the creative aspects of marketing.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-faster-content-and-idea-generation\">Faster content and idea generation<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Using AI for email marketing speeds up the creative process. This can include drafting <a href=\"https:\/\/www.constantcontact.com\/blog\/good-email-subject-lines\/\">email subject lines<\/a>, refining calls to action, or developing new content ideas.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">According to a <a href=\"https:\/\/www.bcg.com\/publications\/2023\/generative-ai-in-marketing\">BCG study<\/a>, 49% of marketing organizations already use generative AI for content creation. The study suggests that this technology can improve productivity by approximately 30%.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Of course, AI isn&rsquo;t a replacement for human content creators. AI doesn&rsquo;t have the intuition and creativity of experienced marketers. You&rsquo;ll find that you need to make some tweaks to get the content to match your brand voice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, AI is a helpful tool for kickstarting the brainstorming process and generating fresh ideas you can mold into the perfect email marketing campaigns.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-improved-personalization-and-dynamic-content\">Improved personalization and dynamic content<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When used well, email artificial intelligence marketing helps ensure that every messages that reaches your audience is of value to them. This is possible through machine learning algorithms to analyze user behavior and predict which content will engage each individual.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The BCG study we mentioned earlier also reports that 67% of marketing companies currently use generative AI to increase personalization. The software can analyze consumer data and use its findings to develop personalized subject lines, email content, and more.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Suppose a new customer places an order. AI can identify their purchase and send personalized product recommendations, coupons, and relevant content. These messages and recommendations will adapt as their preferences and needs shift.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-increased-productivity-and-more-intelligent-segmentation\">Increased productivity and more intelligent segmentation<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Like most marketers, you probably have a constantly growing to-do list. Creating an email with AI helps you get more done quickly and move on to the next task on your list.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Say you want to send a targeted email campaign to a specific group of customers. With traditional methods, you might spend hours sorting through spreadsheets and manually building a list. In the process, you may overlook people or include the wrong contacts.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By contrast, AI email marketing allows you to automatically <a href=\"https:\/\/www.constantcontact.com\/blog\/how-to-segment-email-list\/\">segment an email list<\/a> based on age, gender, location, purchase history, and other criteria. This intelligent segmentation ensures clients receive only relevant emails. It helps increase customer loyalty and saves you time, boosting your productivity.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-actionable-insights-and-reporting\">Actionable insights and reporting<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.constantcontact.com\/features\/email-tracking-software\">Email tracking and reporting<\/a> can be overwhelming if you&rsquo;re not sure what to look for. AI makes that data easier to understand by turning numbers into clear guidance you can act on.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You&rsquo;ll see more than just open and click-through rates. You might get insights like &ldquo;Subscribers who click product tips are more likely to buy&rdquo; or &ldquo;Your audience is most engaged with shorter emails sent in the afternoon.&rdquo;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These plain-language takeaways help you quickly see what&rsquo;s working, what isn&rsquo;t, and what to try next. As a result, you can more easily strengthen your campaigns over time.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-smarter-predictive-analytics-and-audience-insights\">Smarter predictive analytics and audience insights<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">No one can see the future, but AI email marketing lets you <a href=\"https:\/\/www.constantcontact.com\/blog\/reporting-and-analytics\/\">make an educated guess<\/a>. This technology uses sophisticated statistical tools to gain insights into consumers&rsquo; behavior, preferences, and needs.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can use these findings to identify future opportunities for growth and engagement. For instance, you can use AI to gather data about clients&rsquo; browsing history on your website, past purchases, and social media engagement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Predictive analytics tools analyze historical data to anticipate what each customer will be interested in buying in the future.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-greater-scalability\">Greater scalability<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">AI lets you quickly scale your email marketing campaigns up or down to meet demand.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Say you have a huge sale on your products, and hundreds of people sign up for your mailing list overnight. You can use AI email marketing tools to quickly send personalized introductory emails and take advantage of the surge in interest.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div id=\"bigmarker-conference-widget-container9a7073e6fcd9\"><\/div><script src=\"https:\/\/webinars.constantcontact.com\/widget\/register_widget.js?club=constantcontact&amp;conference=9a7073e6fcd9&amp;widget_type=image_register&amp;series_register=&amp;upcoming_sub_title=&amp;live_sub_title=&amp;rec_sub_title=Free%20On-Demand%20Webinar&amp;upcoming_button_text=&amp;live_button_text=&amp;rec_button_text=Watch%20now&amp;link_to_channel=false&amp;form_type=all_fields&amp;widget_width=&amp;widget_height=&amp;enable_iframe=false&amp;background_color=F5F3EE&amp;btext_color=2d374d&amp;link_color=353F51&amp;ltext_color=ffffff&amp;redirect_to_confirmation_page=0&amp;widget_button_registered_content=&amp;widget_webinar_descriptions=See%20how%20to%20use%20AI%20as%20your%20ultimate%20marketing%20assistant%20to%20boost%20productivity%20while%20staying%20true%20to%20your%20brand.%20&amp;widget_redirect_type=redirect&amp;cid=74ccf6b1df75\" type=\"text\/javascript\"><\/script>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-use-ai-in-email-marketing-use-cases\">How to use AI in email marketing: Use cases<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">AI helps you enhance your email marketing strategies and build stronger client connections. Here are four ways to leverage this technology to create powerful and timely content.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-newsletter-email-writing\">Newsletter email writing<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">According to <a href=\"https:\/\/squareup.com\/us\/en\/the-bottom-line\/selling-anywhere\/future-of-commerce\">Square&rsquo;s 2023 Future of Commerce<\/a> report, 86% of customers want to hear from companies they follow, and 60% prefer email communication. Sending newsletter emails regularly satisfies this demand and helps you build a loyal branding following.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.constantcontact.com\/features\/ai-marketing\">AI marketing<\/a> technology can assist with every step of this process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">First, AI can build a custom <a href=\"https:\/\/www.constantcontact.com\/blog\/newsletter-email-template\/\">newsletter email template<\/a> that reflects your brand&rsquo;s identity. Most readers skim newsletters rather than consume all the content. AI can help you design every aspect of your template to make it as accessible and visually appealing as possible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Use this technology to optimize your layout for various devices, prioritize essential content, and incorporate your brand logo and colors.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">AI also allows you to generate content for your newsletter emails. This tool can write attention-grabbing headlines and condense articles into one- or two-sentence summaries.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Want to give it a try for yourself? Enter a prompt below and start your free trial of Constant Contact to see how easy it is to create emails with just a few words.<\/p>\n\n\n\n<div class=\"ai-prompt-block\">\n\t<h2>Meet your new AI marketing sidekick<\/h2>\n\t<p>Enter a prompt and start your free trial to instantly create your first email.<\/p>\n\n\t<form id=\"ai-prompt-form\">\n\t\t<div class=\"ai-prompt-form-container\">\n\t\t\t<textarea name=\"ai-prompt\" placeholder=\"Create an email that...\"><\/textarea>\n\t\t<\/div>\n\t\t<button type=\"submit\" class=\"ctct-ai-prompt-button\">Submit<\/button>\n\t<\/form>\n<\/div>\n\n\t<script>\n\t\tdocument.getElementById('ai-prompt-form').addEventListener('submit', function(e) {\n\t\t\te.preventDefault();\n\t\t\tconst promptText = this.querySelector('textarea[name=\"ai-prompt\"]').value;\n\t\t\tif (promptText.trim()) {\n\t\t\t\tconst encodedPrompt = encodeURIComponent(promptText);\n\t\t\t\twindow.open(\n\t\t\t\t\t'\/smb\/signup\/p2e?prompt=' + encodedPrompt,\n\t\t\t\t\t'_blank'\n\t\t\t\t);\n\t\t\t}\n\t\t});\n\t<\/script>\n\n\n\n<p class=\"wp-block-paragraph\">Plus, you can use AI to insert dynamic, personalized content for each reader, such as coupons and product recommendations. These strategies can make your newsletters more persuasive and compelling, leading to greater engagement and conversions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-data-analysis\">Data analysis<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Artificial intelligence gives you the necessary information to develop more effective email marketing campaigns. You can use this technology to gather many types of data about your email recipients, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Abandoned cart contents<\/li>\n\n\n\n<li>Conversion rates<\/li>\n\n\n\n<li>Geographic location<\/li>\n\n\n\n<li>Hyperlinks clicked<\/li>\n\n\n\n<li>Social media engagement<\/li>\n\n\n\n<li>Survey responses<\/li>\n\n\n\n<li>Time spent reading emails<\/li>\n\n\n\n<li>Type of device used<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">AI uses predictive analytics and other tools to evaluate this data and detect patterns. For example, data analytics could reveal that you get the highest conversion rates when you include infographics in your emails and place your call to action in the introduction.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Based on these findings, you can optimize future emails to increase the likelihood that readers will make a purchase or visit your website.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-a-b-testing-nbsp\">A\/B testing&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">It&rsquo;s not always easy to foresee how your audience will respond to your content, even with powerful data analytics tools. AI email marketing lets you run <a href=\"https:\/\/www.constantcontact.com\/blog\/what-is-a-b-testing\/\">A\/B tests<\/a> and analyze results to gain a deeper understanding of your subscribers&rsquo; preferences.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A\/B testing involves dividing your email list in half and sending slightly different emails to each audience. Let&rsquo;s say you want to know if your subscribers respond better to subject lines that stress timing by creating a sense of urgency or subject lines that play on subscribers&rsquo; emotions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can send two versions of an email to different groups and compare how each one performs. AI can analyze the results in real time and automatically identify the stronger version.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-deliverability-analysis\">Deliverability analysis<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.validity.com\/resource-center\/2023-email-deliverability-benchmark-report\/\">Email deliverability<\/a> refers to the percentage of emails that successfully reach your recipients&rsquo; inboxes. According to <a href=\"https:\/\/www.validity.com\/resource-center\/2023-email-deliverability-benchmark-report\/\">Validity&rsquo;s Email Deliverability Benchmark Report<\/a>, one out of 10 emails doesn&rsquo;t land in inboxes. Instead, they get designated as junk mail or blocked by the email service provider.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">AI email marketing tools address this issue by performing deliverability analysis. This technology harvests delivery rates, engagement metrics, and other data and compiles them into an <a href=\"https:\/\/www.constantcontact.com\/blog\/interpret-email-reports\/\">email report<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can also leverage AI to extract insights from this information and apply the technology&rsquo;s recommendations to improve email deliverability. For instance, you could use AI to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Optimize your content to reduce the likelihood it will be flagged as junk.<\/li>\n\n\n\n<li>Generate subject headers that won&rsquo;t trigger spam filters.<\/li>\n\n\n\n<li>Delete invalid email addresses from your list.<\/li>\n\n\n\n<li>Monitor and improve your sender reputation to prevent email providers from blocking your content.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-ai-email-marketing-best-practices\">AI email marketing best practices<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Using AI in your email marketing works best when you pair innovative tools with clear guardrails and habits. Keep these best practices in mind as you build and refine your campaigns:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Start with one clear outcome.<\/strong> Decide what success looks like for each email or journey, whether that&rsquo;s more clicks, sales, bookings, or replies. Use AI to help you move toward that specific goal.<\/li>\n\n\n\n<li><strong>Keep a human in the loop.<\/strong> Use AI to draft, suggest, and analyze. But, always review, edit, and approve content to ensure it reads accurately, feels empathetic, and stays on-brand.<\/li>\n\n\n\n<li><strong>Build prompt templates.<\/strong> Save prompts that reliably deliver strong first drafts for subject lines, body copy, calls to action, and follow-up sequences. You don&rsquo;t have to start from scratch every time.<\/li>\n\n\n\n<li><strong>Use brand guardrails.<\/strong> Give AI clear guidance on your tone, audience, and words to avoid, and cross-check outputs against your brand standards before you hit send.<\/li>\n\n\n\n<li><strong>Personalize responsibly.<\/strong> Use data to tailor messages in ways that feel helpful rather than intrusive. But, avoid referencing sensitive details that might make subscribers uncomfortable.<\/li>\n\n\n\n<li><strong>Test systematically.<\/strong> Run structured tests on elements like subject lines, layouts, and offers. Change one variable at a time, and use the results to guide your next round.<\/li>\n\n\n\n<li><strong>Optimize send time per recipient.<\/strong> Use engagement data and AI-generated insights to experiment with when different segments or contacts are most likely to open and click. Then, adjust your schedule accordingly.<\/li>\n\n\n\n<li><strong>Protect deliverability.<\/strong> Keep lists clean, avoid spammy language, and use AI to spot issues like low engagement. This way, you can fix them before they hurt your sender reputation.<\/li>\n\n\n\n<li><strong>Ensure accessibility.<\/strong> Ask AI to help you simplify language, improve structure, and suggest alt text. Then, double-check that your emails are readable on mobile devices and with assistive technology.<\/li>\n\n\n\n<li><strong>Govern data and privacy.<\/strong> Be transparent about how you use customer data, follow your legal and compliance requirements, and avoid feeding sensitive information into AI tools that your organization does not approve.<\/li>\n\n\n\n<li><strong>Create a reusable library.<\/strong> Save your strongest AI-assisted subject lines, content blocks, and prompts, so you can repurpose and adapt what works instead of reinventing it.<\/li>\n\n\n\n<li><strong>Measure and iterate.<\/strong> Review performance regularly, look for patterns in what AI-assisted emails do well or poorly, and use those lessons to refine future campaigns.<\/li>\n\n\n\n<li><strong>Add safety nets.<\/strong> Put in place review steps, approval workflows, and safeguards for sending AI-generated content. It should be constantly checked for accuracy, tone, and relevance before reaching your audience.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">For a deeper dive into responsible AI, explore our guide to<a href=\"https:\/\/www.constantcontact.com\/blog\/resources\/ai-best-practices\/\"> AI marketing best practices<\/a>, and get more ideas on how to apply these tips in your day-to-day work with<a href=\"https:\/\/www.constantcontact.com\/blog\/ai-in-marketing-your-business\/\"> AI for small business marketing tips<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-cons-of-ai-in-email-marketing\">Cons of AI in email marketing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The number of marketers using artificial intelligence in email marketing has increased from <a href=\"https:\/\/www.marketingdive.com\/news\/ai-use-email-marketing-grows\/694731\/\">26% in 2022 to 57% in 2023<\/a>. Of these, nearly half (48%) are already using AI to help them write emails in one way or another. Another 25% plan to incorporate this technology into their email campaigns soon.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">AI email marketing has many pros, some of which we have dived deeper into earlier. However, AI-based email marketing does have several cons.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-privacy-concerns\">Privacy concerns<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">According to a 2023 survey by the <a href=\"https:\/\/www.pewresearch.org\/internet\/wp-content\/uploads\/sites\/9\/2023\/10\/PI_2023.10.18_Data-Privacy_FINAL.pdf\">Pew Research Center<\/a>, 81% of respondents believe people will not be comfortable with how companies use AI to gather and analyze personal data.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Marketers should ensure their use of AI complies with applicable privacy regulations and ethical standards.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-potential-bias\">Potential bias<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">AI can promote harmful stereotypes and discriminate against certain groups. In fact, AI-generated content often <a href=\"https:\/\/www.washingtonpost.com\/technology\/interactive\/2023\/ai-generated-images-bias-racism-sexism-stereotypes\/\">reinforces racial, gendered, and economic disparities<\/a> when trained on data that includes such biases.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For instance, when asked to depict &ldquo;an attractive person,&rdquo; the Stable Diffusion XL generator produced pictures of thin, light-skinned people.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-misinformation\">Misinformation<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A <a href=\"https:\/\/www.forbes.com\/advisor\/business\/artificial-intelligence-consumer-sentiment\/\">Forbes Advisor survey<\/a> found that 76% of respondents are concerned about AI promoting misinformation about businesses. AI platforms like ChatGPT <a href=\"https:\/\/pubmed.ncbi.nlm.nih.gov\/37182055\/\">can &ldquo;hallucinate&rdquo;<\/a> and provide false information, which may reinforce these concerns.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Marketers should verify content generated by AI carefully to help prevent this issue.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-future-of-ai-email-marketing\">The future of AI email marketing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">AI email marketing is evolving rapidly. The next wave of tools will focus less on the &ldquo;wow&rdquo; factor and more on helping small businesses communicate more clearly, efficiently, and inclusively.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here are a few trends that will likely emerge in the next few years, and why they matter for your bottom line.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-ai-designed-accessible-email-campaigns\">AI-designed accessible email campaigns<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">AI is being used to design more accessible email campaigns for people with disabilities. AI can help you check contrast, simplify language, and generate alt text for images.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This makes your messages easier to read with screen readers and expands your reach, making it easier for more people to do business with you.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-increased-automation-of-marketing-tasks\">Increased automation of marketing tasks<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">As AI continues to power more of these workflows, small businesses will be able to handle tasks like segmentation, follow-ups, and nurturing at scale. This will free up more time for high-value work like strategy and customer relationships.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-embedding-ai-generated-videos-into-emails\">Embedding AI-generated videos into emails<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">As AI makes video creation faster and more affordable, it will be easier for small businesses to include short, tailored clips in emails. This will help them explain products, tell stories, and drive more clicks and conversions without a big production budget.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-interactive-emails-with-polls-games-and-other-features\">Interactive emails with polls, games, and other features<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">As AI helps you build and personalize these interactive blocks, small businesses can gather feedback, learn about customer preferences, and increase engagement directly in the inbox. This supports better targeting and stronger long-term relationships.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-upgrade-your-email-campaigns-at-scale-with-constant-contact\">Upgrade your email campaigns at scale with Constant Contact<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">AI email marketing may seem complex, but tools from <a href=\"https:\/\/www.constantcontact.com\/features\/ai-marketing\">Constant Contact<\/a> make it easier than ever to leverage this technology. Your customers will benefit from AI-powered campaigns, too: they&rsquo;ll receive more attention-grabbing, personalized, and relevant emails.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Plus, you can use machine learning to constantly analyze and improve your emails over time. With AI-based marketing, your email campaigns will only get better and better.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.constantcontact.com\/smb\/signup3?ic=blog\">Sign up for a free trial<\/a> to explore Constant Contact&rsquo;s AI features firsthand and see how they can elevate your email marketing.<\/p>\n<\/body><\/html>\n","protected":false},"excerpt":{"rendered":"<p>Running a small business means juggling a dozen priorities at once. To get more done in less time, many people are now using generative AI to get more out of their marketing efforts.&nbsp; It&rsquo;s not about just creating basic or general content for content&rsquo;s sake. AI email marketing can help you make more compelling, personalized, [&hellip;]<\/p>\n","protected":false},"author":705,"featured_media":169025,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[579],"tags":[8899,8900,8786,8860],"content_type":[1462],"industry":[8498],"feature":[9782,8523],"article_type":[],"coauthors":[8883],"class_list":["post-160879","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-email-marketing","tag-ai","tag-artificial-intelligence","tag-email","tag-email-marketing","content_type-blog-article","industry-industry-general","feature-ai-content-generation","feature-email-marketing"],"acf":{"article_thumbnail":{"ID":169024,"id":169024,"title":"ai email marketing thumb","filename":"ai-email-marketing-thumb.png","filesize":144431,"url":"https:\/\/www.constantcontact.com\/blog\/wp-content\/uploads\/2024\/05\/ai-email-marketing-thumb.png","link":"https:\/\/www.constantcontact.com\/blog\/ai-email-marketing\/ai-email-marketing-thumb\/","alt":"A person in an apron sits in front of a laptop looking at the screen.","author":"726","description":"","caption":"","name":"ai-email-marketing-thumb","status":"inherit","uploaded_to":160879,"date":"2025-12-23 18:12:33","modified":"2025-12-23 18:13:29","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.constantcontact.com\/blog\/wp-includes\/images\/media\/default.png","width":315,"height":315,"sizes":[]},"show_last_modified_date":true,"show_trial_cta":false,"show_prefooter_cta":false,"ctct_related_features":false,"homepage_featured":false,"show_table_of_contents":true,"show_featured_image":false,"region":false,"explore_post_button_text":"Explore this article with AI","explore_post_link":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>AI in Email Marketing: Uses, Benefits, and Best Practices Explained | Constant Contact<\/title>\n<meta name=\"description\" content=\"Explore the new world of AI email marketing with our comprehensive guide. 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