{"id":165815,"date":"2025-04-29T17:28:11","date_gmt":"2025-04-29T21:28:11","guid":{"rendered":"https:\/\/www.constantcontact.com\/blog\/?p=165815"},"modified":"2025-05-13T10:52:47","modified_gmt":"2025-05-13T14:52:47","slug":"sbn-small-biz-blind-spot","status":"publish","type":"post","link":"https:\/\/www.constantcontact.com\/blog\/sbn-small-biz-blind-spot\/","title":{"rendered":"Report: A Small Business \u201cBlind Spot\u201d\u00a0"},"content":{"rendered":"<!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body><p class=\"wp-block-paragraph\">We know small businesses are essential, and they are <em>everywhere<\/em>. Over 99.9% of businesses in the United States are considered SMBs, and their contributions to our national GDP exceed 40%.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">From the doctors&rsquo; offices and therapists that keep us healthy to the tea shops that fuel our mornings and meet-ups, small businesses power our economies, anchor our communities, and show up for us in big and small ways every day.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Why, then, don&rsquo;t more people realize just how prevalent they are?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That question is at the heart of our latest <a href=\"https:\/\/cdn.bfldr.com\/YGBG4W15\/at\/cmgkj77msgknprnn7kfcj3r\/CRT-SMB-Now-Report-2025-v2pdf.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Small Business Now<\/a> study, which analyzes insights from over 8,000 consumers across the US, UK, Canada and Australia\/New Zealand. We explored reasons why people feel compelled to support small businesses, how much of an impact those SMBs have on their lives, and even their favorite types of local businesses.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The findings were eye-opening.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-consumers-have-a-blind-spot-for-small-businesses\">Consumers have a &ldquo;blind spot&rdquo; for small businesses<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Despite the fact that small businesses make up the vast majority of enterprises in every country we polled, most people don&rsquo;t fully realize just how prevalent they are. When asked how many small businesses are currently operating in their country, about <strong>80% of consumers responded incorrectly<\/strong> &mdash; and most were off by millions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There are about 33 million small businesses currently operating in the United States. But, the most popular response from American consumers was either &ldquo;I don&rsquo;t know,&rdquo; (26%) or 5-10 million (17%). That&rsquo;s a gap of <em>more than 20 million businesses<\/em> &mdash; talk about being underappreciated!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It&rsquo;s not just about the sheer numbers, though &mdash; it&rsquo;s about perception. We instinctively understand that small businesses are important, but most of us struggle to comprehend just how much they contribute to our routines.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If we can&rsquo;t see the scale of the small business economy, we risk undervaluing their significance and overlooking them altogether.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-small-businesses-may-be-overlooked-but-they-re-not-unloved\">Small businesses may be overlooked, but they&rsquo;re not unloved<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Even though many consumers overlook the scale of small businesses, they value their presence in deeply personal ways.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>82% say small businesses positively impact their lives<\/li>\n\n\n\n<li>83% would be upset if their favorite small business closed<\/li>\n\n\n\n<li>40% say they&rsquo;d feel devastated<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Small businesses are more than places to shop &mdash; they&rsquo;re the coffee shops that remember your order, the wellness studios that know your name, and the retailers that make your neighborhood feel like home. They provide connection, character, and care &mdash; and that emotional bond runs deep.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-these-are-the-small-businesses-people-love-most\">These are the small businesses people love most<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When asked which types of small businesses they rely on most, consumers across all four countries pointed to the same essentials:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Food &amp; beverage businesses (like restaurants, bakeries, and caf&eacute;s)<\/li>\n\n\n\n<li>Grocery stores<\/li>\n\n\n\n<li>Retail and specialty shops<\/li>\n\n\n\n<li>Locally-owned franchises<\/li>\n\n\n\n<li>Personal care and wellness services<br><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">And they don&rsquo;t just say they love them &mdash; they act on it. We found that <strong>40% of global consumers visit a favorite small business at least once a week.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-so-what-does-this-mean\">So what does this mean?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The takeaway is clear: people care about small businesses. They feel connected to them. They want to support them. But they don&rsquo;t always see them clearly &mdash; especially when it comes to understanding their scale and how vital they are to the health of our communities and economies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As we head into National Small Business Week, this report is a reminder that small businesses deserve more than appreciation. They deserve to be seen, supported, and celebrated &mdash; for the scale of their impact, the role they play in our routines, and the value they bring to our communities.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"https:\/\/cdn.bfldr.com\/YGBG4W15\/at\/cmgkj77msgknprnn7kfcj3r\/CRT-SMB-Now-Report-2025-v2pdf.pdf\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" height=\"464\" width=\"600\" src=\"https:\/\/www.constantcontact.com\/blog\/wp-content\/uploads\/2025\/04\/Small-Biz-Now-SMB-Disconnect_Page_01.jpg?w=600\" alt=\"\" class=\"wp-image-165817\" style=\"width:600px;height:auto\" srcset=\"https:\/\/www.constantcontact.com\/blog\/wp-content\/uploads\/2025\/04\/Small-Biz-Now-SMB-Disconnect_Page_01.jpg 6600w, https:\/\/www.constantcontact.com\/blog\/wp-content\/uploads\/2025\/04\/Small-Biz-Now-SMB-Disconnect_Page_01.jpg?resize=300,232 300w, https:\/\/www.constantcontact.com\/blog\/wp-content\/uploads\/2025\/04\/Small-Biz-Now-SMB-Disconnect_Page_01.jpg?resize=768,593 768w, https:\/\/www.constantcontact.com\/blog\/wp-content\/uploads\/2025\/04\/Small-Biz-Now-SMB-Disconnect_Page_01.jpg?resize=600,464 600w, https:\/\/www.constantcontact.com\/blog\/wp-content\/uploads\/2025\/04\/Small-Biz-Now-SMB-Disconnect_Page_01.jpg?resize=1536,1187 1536w, https:\/\/www.constantcontact.com\/blog\/wp-content\/uploads\/2025\/04\/Small-Biz-Now-SMB-Disconnect_Page_01.jpg?resize=2048,1583 2048w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/cdn.bfldr.com\/YGBG4W15\/at\/cmgkj77msgknprnn7kfcj3r\/CRT-SMB-Now-Report-2025-v2pdf.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Download and read the full Small Business Now report<\/a><\/figcaption><\/figure>\n<\/body><\/html>\n","protected":false},"excerpt":{"rendered":"<p>We know small businesses are essential, and they are everywhere. Over 99.9% of businesses in the United States are considered SMBs, and their contributions to our national GDP exceed 40%.&nbsp; From the doctors&rsquo; offices and therapists that keep us healthy to the tea shops that fuel our mornings and meet-ups, small businesses power our economies, [&hellip;]<\/p>\n","protected":false},"author":646,"featured_media":165818,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[1494],"tags":[9464],"content_type":[1462],"industry":[8498],"feature":[],"article_type":[],"coauthors":[8683],"class_list":["post-165815","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-small-biz-marketing","tag-small-business-now","content_type-blog-article","industry-industry-general"],"acf":{"article_thumbnail":{"ID":165819,"id":165819,"title":"SBN Blind Spot Thumbnail","filename":"Layer-3.jpg","filesize":37983,"url":"https:\/\/www.constantcontact.com\/blog\/wp-content\/uploads\/2025\/04\/Layer-3.jpg","link":"https:\/\/www.constantcontact.com\/blog\/sbn-small-biz-blind-spot\/layer-3\/","alt":"An open sign in a window of a business.","author":"646","description":"","caption":"","name":"layer-3","status":"inherit","uploaded_to":165815,"date":"2025-04-29 21:26:03","modified":"2025-04-29 21:27:21","menu_order":0,"mime_type":"image\/jpeg","type":"image","subtype":"jpeg","icon":"https:\/\/www.constantcontact.com\/blog\/wp-includes\/images\/media\/default.png","width":335,"height":335,"sizes":[]},"show_last_modified_date":true,"show_trial_cta":false,"show_prefooter_cta":false,"homepage_featured":false,"show_table_of_contents":true,"ctct_related_features":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Report: A Small Business \u201cBlind Spot\u201d\u00a0 | Constant Contact<\/title>\n<meta name=\"description\" content=\"We know small businesses are essential, and they are everywhere. 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