BIG Small Business Stories

Stella Scaramangos is the creator of TheWholeScoopBlog.com—a website that promotes healthy living via plant-based recipes, reviews, and more. While Stella's motivation to start a blog came from her children, her confidence to create a site on her own came from using our intelligent website builder. "The drag-and-drop feature was so simple," she told us. Now that Stella's had a small taste of what our platform can do, she's eager to dig in and try more.

Marissa Tilley knows formalwear. After spending the better part of her twenties walking in dozens of couture fashion shows, Marissa took the leap from the runway to run her own business. When a slow start prompted her to expand her shop online, she enlisted the help of our email marketing services. Since then, Marissa has watched her email list—and monthly sales—grow by the thousands. Looks like we were a good fit.

Peter Lovis sure knows cheese—and how to market to his customers that come from near and far. He's the proud propietor of the Concord Cheese Shop, located in downtown historic Concord, MA. With the help of his right hand man, Steve, Peter uses Constant Contact to connect with cheese lovers everywhere, and to expand his customer base, subscribers, and more.

You can’t help but feel the sense of community when you walk into A&J King Bakery in Salem, Massachusetts. From the locally sourced fruit in their scones, to the regulars you see in here every week, it’s that community feel that makes this place feel welcoming. Like home. And it takes a lot of hard work to create that environment.

That’s why they decided to use Constant Contact. Owner Andy King says he can design beautiful newsletters “in the time it takes to make a cup of coffee.” He sees a tremendous return on investment each time he sends out an email, and the simplicity lets him focus on doing what he does best—making a delicious impact in his community.

Co-founder Paul Reynolds wanted to do more than just open a bookstore, he wanted to go back in time. His shop would not only sell great books, toys, & art supplies, but inspire creativity and self-expression in kids and adults.

And while he fosters a great community inside the walls, he needs the tools to stay in conversation with his customers after they leave. So he turned to Constant Contact. “When we send a newsletter, we know it’ll move the needle” he says. It’s an easy way for Paul to connect with his customers online, so that they can continue growing relationships in the store.

Raising funds for a better world.

Artists for Humanity (AFH) engages under-resourced urban youth in the creative process as a means for both social change and entrepreneurship—providing teens with the keys to self-sufficiency through paid employment in art and design.

As a nonprofit, AFH relies heavily on donations to run its programs. And co-founder Jason Talbot relies on Constant Contact email marketing for the tools to raise funds and spread the organization’s mission. He requests donations directly from AFH’s email campaigns—and it’s working. In fact, half of their annual donations come from their end-of-year email appeal.

Telling the right story to the right people.

The commercial production business has changed a lot since Eran Lobel opened Element Productions in 1998, but the work is still all about one thing: storytelling. In a visual industry like this, it’s important to show—not just tell—your story.

Constant Contact has helped Eran feature Element’s work for over 14 years. As business has grown and clients have diversified, he’s now reaching out to more and more people. By segmenting contact lists, he can send relevant messages to different audiences. Then our powerful reporting tools enable Eran to see what content is working—and when it may time to tell a new story.

Luke Adams has a passion for working with glass, and he enjoys spreading that passion to others. It’s why he opened up his own studio. And while Luke knows everything there is to know about glass, he didn’t know much about marketing his business.

Like a lot of small businesses these days, a lot of Luke’s relationships with his prospects starts online. So he counts on Constant Contact to continue those relationships, and to keep those prospects and customers coming back to his studio.

Learn more about Luke’s story>>

Wings and Hooves provides therapeutic horseback riding instructions and horsemanship activities to children and adults with special needs. And with that, they provide hope, courage and self-confidence to all who participate.

For them to operate and help as many people as they can, they rely on volunteers and supporters. They count on Constant Contact to stay in touch with them. “Constant Contact saves us time, is very, very easy to use, and makes it easy to reach our supporters across the country.” Spending such a little time to effectively communicate with their customers allows them to get back to the stables and “help others fly hoof to hoof.”