SurveyHints & Tips

Topic: Distributing Your Survey

6 Great Ways to Distribute Your Online Surveys

When you decide to gather feedback from your customers, you want to maximize response so you can feel confident in the conclusions you draw from the results. So how do you get your online surveys in front of as many people as possible?

Listening to Customers Goes Beyond Answering the Phone

You think you offer great a product or service to your customers and members, but do you know that for sure? Are you taking the time to listen to what your customers are saying about you? If the answer to both questions is no, you could be missing out on some valuable insight that could help grow your business or organization, or better shape some of your processes. Fortunately, it?s pretty easy to ?hear? what your customers are saying through multiple feedback channels.

Timing Your Surveys for Success

If you're doing a general customer satisfaction survey once a year, you're missing out on opportunities to learn critical information that can help your business today. Surveying customers more frequently helps you to identify and respond to trends in a timely manner.

We Want to Hear From You

Inviting people to take a survey takes more than a link to a URL. It requires a bit of creativity and flair to pique people's interest, and an ability to communicate that the survey will have benefits for the customer, not just you. Here are five suggestions for making your invite more compelling.

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