What you can track with Constant Contact

Email marketing doesn’t end after you hit ‘send.’ Our email analytics tools tell you whether your email was received by recipients, if it was opened or deleted, and if they clicked the links inside.  

In-depth reporting allows you to watch the performance of your campaigns over time and see who’s engaging and who isn't. Plus, identify top emails and audience segments at a glance.

Get insights on how your marketing is performing across all locations, franchises, departments, or teams.

Compare up to five campaigns to see which gets the most opens or clicks, and A/B test email subject lines. Then, weave winning elements into your next send.

See exactly where people click inside your emails with a visual heat map. Learn which buttons, images, or links earn attention.

Identify and group like contacts, so you can create more targeted lists, send more relevant emails, and see better results.

Track your mobile email open rate, and compare it to your audience’s desktop opens. Plus, tailor content and send times by device.

The Constant Contact app helps you keep a pulse on campaign performance in real time, anywhere you are.

Data makes the world go ‘round.
Get expert support that fits your style.

Get expert support that fits your style.

From friendly phone chats to self-service video tutorials, an award-winning support team is here to answer your questions whenever and however you need a hand. 

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Frequently asked questions

When you’re using email analytics tools, you’ll want to keep a pulse on data like: 

  • Opens

  • Clicks

  • Click-to-open rate

  • Engagement

  • Bounce rates and unsubscribes

  • Whether the email was received by recipients

  • Whether the email was opened or deleted

  • Whether recipients clicked the links inside

  • Mobile open rate and how it compares to desktop 

Get a full overview on email reporting in Constant Contact in our Knowledge Base.

When you track success in real-time, you’ll quickly find out what's working and what's not in your email marketing — whether you’re dealing with low open rates or trying to get more clicks in your email content. Here are suggestions to improve your analytics based on different metrics: 

Look for an email analytics tool that helps your business: 

  • Boost efficiency with clear, real-time data you can make decisions with 

  • Save time with dashboards and quick-turn email templates

  • Track key metrics like opens, clicks, click-to-open rate, and overall engagement

  • Monitor campaign performance over time 

  • Connect to other apps you use every day with integrations

  • Help you identify top emails and segment contacts

  • Offer visibility across all accounts (useful for teams, franchises, and multi-department organizations)

  • Compares campaign and enables A/B testing of elements like subject lines

  • Includes a click-tracking heat map to show user interaction within emails

  • Tracks mobile open rates and allows for content tailoring based on device

  • Provides on-the-go tracking capabilities, like through a mobile app