Shopify launched in 2006 as a first-of-its-kind platform that made the booming world of ecommerce accessible to small business retailers and individual sellers. Simple, straightforward, and easy to use, Shopify offers online merchants a comprehensive, user-friendly solution for building, hosting, and managing all aspects of a digital store. 

Today, Shopify operates in roughly 175 countries and boasts a network of over five million stores. In 2024, the platform reported $2 billion in revenue during the second quarter, a 21% increase over the previous year. With an estimated market cap of $125.88 billion as of the beginning of April 2025, Shopify is one of the largest ecommerce platforms in the world and a major force in the market. 

That’s good news if you’re among the two million merchants who use Shopify to sell products and services online. If your sights are set on success in 2025, these Shopify marketing tips can help you achieve your goals. Read on for the top techniques and strategies to hype your services, promote your store, and boost sales in 2025. 

Foundation of Shopify Marketing

Shopify marketing refers to the practice of promoting a Shopify store or products and services sold on the Shopify platform. It includes a range of digital marketing tools and tactics, from email and social media marketing to search engine optimization (SEO) and paid advertising. 

Shopify marketing aims to boost the profitability of your Shopify store by helping you connect with more consumers, convert more of them into customers, and keep them coming back in the long term. 

Tracking and analyzing performance is an integral part of Shopify marketing. Key performance indicators (KPIs) provide you with crucial insights you can use to improve strategies and underperforming campaigns and optimize your overall approach.

When it comes to Shopify marketing, there are many metrics you can use to gauge the health of your efforts, so the first step is identifying the KPIs that are most aligned with your marketing goals. Depending on your goals, some important metrics and KPIs include: 

  • Abandoned cart rate
  • Churn rate
  • Customer acquisition cost
  • Customer lifetime value
  • Conversion rate 

One thing to keep in mind is the importance of setting realistic growth targets. While big ambitions are great for keeping creativity and work going, setting realistic marketing goals is critical. Your goals should be down-to-earth, manageable, and achievable. When your goals are realistic, you have a better chance of accomplishing them. 

Realistic goals align with your brand, the behaviors expressed by your target audience, and the overall trends in your market sector. 

Essential marketing tools for 2025

With your Shopify goals laid out and a plan in place for measuring success, you’re almost ready to get your Shopify marketing off the ground. But before you launch your next campaign, it’s important to understand the top tools available for planning, creating, and tracking Shopify marketing strategies.

Updated Core Tools

1. Google Ads

When it comes to expanding your reach, attracting customers, and driving organic traffic to your Shopify store, Google Ads is an indispensable tool. Built on the internet’s most popular search engine and its most-visited website, the platform offers a phenomenal opportunity to make Google’s almost 140 billion monthly visitors a part of your audience.

Google processed around 5.9 million searches every second in 2024, so there’s no questioning the reach its ads platform provides. Plus, Google Ads features a range of tools that help you find your target consumers among Google’s global audience. 

For example, you can segment the audience for a given campaign according to demographics like location, buying behaviors, search history, and more. This can improve the success of your Shopify marketing by ensuring your ads target consumers with relevant interests and needs. 

In 2025, Google Ads is rolling out a host of new features to help you create, launch, and manage effective Shopify marketing campaigns. For example, this tool is expanding its options for integrating Generative AI into the campaign-building process. Demand Gen offers AI-powered image editing and capabilities for editing your brand images across campaigns, including Google Search and Display. 

Google Ads is also applying AI to improve campaign tracking and reporting, with new features available with its Performance Max campaign type. Performance Max users can already utilize all of Google’s channels in individual campaigns, including search, display, and Gmail. They can also access enhanced reporting on campaigns, like conversion metrics per asset and impression share reporting.

2. SMS Marketing

Another core marketing tool is SMS marketing. Also known as text message marketing, it’s the practice of sending marketing messages directly to consumers’ cell phones.

Businesses use SMS marketing to advertise products, promote special sales and events, and target customers with updates, recommendations, shopping reminders, and other types of personalized content, including: 

  • Abandoned cart messages
  • Welcome messages 
  • Discounts and special offers 
  • Product recommendations based on previous purchases 

Part of what makes SMS marketing so appealing is its 98% open rate, suggesting that marketing texts are read by recipients at least nine out of ten times. This increases the chances of conversion with every communication. 

Fashion brand Avenue sends this promotional SMS text message
This example of SMS marketing from Avenue uses images, conversational messaging, and language that generates a sense of urgency to turn past customers into repeat shoppers. Image Source: Avenue 

‌But before you start relying on SMS as your marketing strategy, ensure you have your customers’ permission to text them and provide clear instructions for opting out. The Telephone Consumer Protection Act (TCPA) requires businesses to get consent from customers before sending text messages.

Sticking to SMS marketing best practices can help guarantee success. Keep marketing messages short, engaging, and personalized to recipients. Don’t overwhelm customers with too many messages, and be mindful of when you send them.

3. Email automation

If you use email for Shopify marketing, email automation software could be just what you need to streamline your email operations, boost efficiency, and enhance the personalization of your marketing emails. 

Email automation refers to email marketing tools that let you schedule marketing emails to be sent at a specific date and time or in response to predetermined customer actions. 

Email automation software integrates with your customer relations management (CRM) system, enabling it to access customer data like names, birthdays, locations, and more. It uses that information to segment subscribers according to the data you’ve specified, then sends marketing emails targeted to each segment or to individuals based on triggers you’ve selected.

For example, suppose you’ve decided to encourage repeat business by sending all first-time shoppers a promo code that unlocks a special discount the next time they shop. You can program an automation to generate and send an email with a standard follow-up message, the promo code, and personalized details like a greeting and product recommendations based on their initial purchase. You can schedule the email to be sent immediately following the purchase or a certain amount of time later.

New tools to add

4. AI-powered personalization

Personalization allows businesses to create marketing campaigns tailored to different customer segments, which today’s consumers have come to expect.

You can use Shopify’s AI tools to track and analyze customer data. That customer data contains information about your customer’s shopping behaviors and preferences, allowing you to better market your product to your target audience. For example, based on data about a customer’s past purchases, you can send emails or text messages recommending related products. 

Although you don’t need AI tools to personalize campaigns, they can help you analyze large sets of customer data faster, identify patterns, and make predictions that might elude the human brain. 

5. Voice commerce integration

Shopify introduced voice shopping in 2024, allowing customers to use AI-powered assistants and smart speakers to search for products and place orders. Voice commerce improves the online shopping experience, making it faster and more convenient for consumers. It’s also an opportunity to boost your brand awareness and expand your marketing reach. 

Along with voice shopping comes voice search optimization. Voice shopping optimization techniques, like using natural language and long-tail keywords, help you improve your rankings in voice search queries that people make from their smart devices. 

6. Augmented reality (AR) product displays 

With Shopify AR, you can turn your online store into an immersive shopping experience. Shopify AR leverages the newest augmented reality technologies so you can upload 3D images and videos to your product pages. These AR product displays engage customers with interactive content while also giving them a realistic understanding of the size, dimensions, and functions of your products.

Consumers respond well to immersive marketing experiences like AR product displays, which they find to be more memorable and engaging than traditional experiences. 

Customer acquisition strategies

Enhanced SEO techniques

Search engine optimization (SEO) remains an important tool for attracting new customers to your Shopify store, boosting organic traffic, and connecting you with quality leads. If you’re new to SEO, these SEO tips for beginners are an excellent introduction to the top techniques for enhancing your online discoverability, including:

  • Keyword research and optimization
  • Mobile-friendly site design
  • User-friendly navigation
  • Using website metadata
  • Indexable content 

Updated social media approaches

Along with SEO, social media marketing can be an effective way to reach new audiences, draw more consumers to your Shopify store, and drive up sales.

One of the biggest benefits of social media marketing is the opportunity to reach highly targeted audiences. Platforms like Facebook and Instagram offer paid advertising programs that let you leverage user data to target your advertisements to specific audiences based on demographics, interests, and how they behave on social media. 

Video marketing

Video advertising is cropping up across nearly every digital channel, and social media is no exception. Video marketing, including explainer videos, product demos, and customer testimonials, is more engaging and can make a big impact on consumers.

Partnership marketing

Giving consumers a trusted face to put with your brand can make social media advertising more effective. Partnership marketing allows you to do just that. Through strategic partnerships with social media influencers and micro-influencers, you can leverage their relationships with your audience to build trust and establish your credibility. 

Customer retention masterclass

Modern content marketing approaches

Content marketing helps you maintain your relationship with existing customers. Try the following approaches:

  • Use social media platforms to highlight customers using your products in real-time. 
  • Create posts promoting new merchandise for seasonal changes. 
  • Highlight your company’s values through social media by bringing awareness to causes you support.
  • Leverage video content and user-generated content to emphasize your brand’s authenticity and reliability.

Updated loyalty program strategies

Customer loyalty programs have the potential to improve retention and make customer relationships more profitable by encouraging higher spending when they shop with you. 

Loyalty programs can take many different forms, including:

  • Tiered programs that reward customers based on metrics like sales benchmarks
  • Points-based programs that reward points for purchases, referrals, and more
  • Paid programs that offer discounts or other special perks in exchange for a membership fee 

Customer feedback loops 

Customer feedback loops are another customer retention strategy. They refer to a continual process of gathering feedback from your customers, responding to it, and implementing changes that improve the quality of products and services, boost customer satisfaction, and help encourage long-time loyalty.

Community building tactics 

Community-building tactics are also worth considering to retain customers. You can try collaborating with compatible brands, networking with entrepreneurs, and tapping into the existing communities where your audience is already active. 

Advanced marketing features 

With Shopify Integration, you can sync your Shopify store with social media marketplaces like Facebook Marketplace. This closes the gap between your social media marketing content, shoppable posts, and paid ads that let consumers make purchases in just a few clicks. 

Another advanced marketing feature is live shopping. It’s the practice of using live-stream video to promote products that viewers can purchase in real-time in the video interface. These live events stream on social media platforms, like Facebook and Instagram, or dedicated live shopping platforms, like Amazon Live, ShopShops, and TalkShopLive, among others. Tools like Bambuser and Now Live help you launch live shopping events or make your preexisting video content shoppable. 

Finally, the latest advanced marketing features include mobile-first marketing or website design tactics that prioritize mobile experiences over desktops. Those include:

  • Responsive design: This refers to designing websites that automatically adjust for optimal viewing based on the screen size of a particular device. 
  • Content optimized for mobile: Compared to desktop-centric content, mobile-optimized content uses larger fonts, shorter paragraphs, and tappable buttons to enhance the user experience.
  • Accelerated Mobile Pages (AMP): AMP is an open-source software that helps your site load faster on mobile devices. 

Measuring success and optimization

Analytics tools and dashboards

When it comes to tracking marketing success and optimizing Shopify campaigns, analytics tools are your best friend. Shopify offers a range of free, built-in tools for real-time tracking, analyzing, and reporting that can help you grow your online store. 

For example, pre-built reports deliver immediate insights into your shop’s performance and the factors contributing to it so you can make data-informed optimizations. The platform also offers customizable dashboards that let you insert your most important metrics and monitor them in real time. 

Shopify customizable dashboard
Shopify offers customizable dashboards that let you monitor and visualize important metrics in real-time. Image: Shopify

A/B testing strategies

Other tools, such as integrations with apps like Intelligems, help you streamline every aspect of your Shopify store by enabling you to run A/B testing on everything from product and shipping prices to website content and design.  

ROI calculation methods

Return on investment (ROI) is calculated by dividing the net profit by the investment cost. Multiplying that by 100 gives you a percentage value that is the ROI. 

Future-proofing your store

Like everything in the digital world, ecommerce and Shopify marketing trends and techniques change fast. Keeping up with the latest developments and emerging technologies is crucial if you want your Shopify store to be successful in the long term.

Sustainability is another important issue in the modern ecommerce market. Eco-conscious operations decisions can lower costs and increase profits by distinguishing your brand from the competition, so it’s worth exploring sustainable ecommerce strategies, such as sustainable packaging practices, shipping optimization, and waste reduction efforts. 

Finally, prioritizing privacy should be top of mind. Your customers trust you with their private data, so you owe it to them to adopt privacy-first marketing strategies that emphasize transparency, ethical data usage, and responsible AI integration, among other techniques.