Email is one of the best avenues for directly connecting with interested customers. You get your brand messaging right in front of these consumers without any middlemen or unnecessary distractions. 

Marketers often segment their email lists into smaller groups of similar customers to create more targeted email marketing campaigns. However, sometimes you need to reach a wide audience all at once. That’s where email broadcasting comes into play. 

Let’s explore what email broadcasting is and how to use it as part of your broader email marketing strategy. 

Introduction to email broadcasting

So, what is email broadcasting? An email broadcast — also known as a mass or bulk email — is a message that goes out to a large group of recipients, typically your whole subscriber list. Sending a broadcast email is like gathering a large crowd and making an announcement over a loudspeaker. Everyone receives the same direct message at the same time. 

If you have something important to share with your entire audience, an email broadcast is a convenient, effective way to get the message out. 

Benefits of utilizing email broadcasting for businesses

Email broadcasting is incredibly useful, especially for small and medium-sized businesses looking to try email marketing for the first time. Some benefits of sending email broadcasts include:

  • Easily reaching large audiences
  • Engaging customers and building stronger relationships
  • Simplifying email marketing
  • Achieving cost-effective marketing results
  • Boosting web traffic and conversions 

Understanding email broadcasting

How does email broadcasting compare to other marketing emails? Here are some key differences:

Email broadcast vs. email marketing campaign

Broadcast emails are stand-alone messages, different from traditional marketing campaigns. Email marketing campaigns generally include sequences of related emails geared toward making readers take specific actions. 

Email broadcast and email autoresponder

It’s easy to confuse email broadcasts with autoresponder messages. What is the difference between broadcast and triggered email?

Typically, someone on your team must manually press “send” to share email broadcasts. With autoresponder messages, email software automatically sends messages you prepared earlier when customers take specific actions like making an online purchase. 

How email broadcasting generates sales and engagement

The information in your email broadcasts should be something everyone might be interested in, not just something relevant to a smaller group of customers. 

By sending intriguing, valuable content in these broadcasts, you can engage all your customers. The broadcast emails reel them in and encourage them to interact with your brand. The result of successful broadcasts is higher conversions and sales. 

Types of broadcast emails

Broadcast emails can cover any topic, but there are some common examples that companies use often. Consider sending these 4 types of broadcast emails: 


A company newsletter is one of the most popular types of broadcast emails. These emails are like digital newspapers you share with your subscribers, full of all your company’s most important news, events, and tips. 

Newsletters contain general information that might be relevant to any of your customers. If a piece of news only applies to a smaller group of customers, share it in a different email. 

Announcements for new products and updates

When you launch a new product or product update, you want everybody to know as soon as possible so they can share your enthusiasm. Email broadcast announcements help you immediately get the word out to all your subscribers. 

Digests as a form of regular communication

A digital digest is similar to a newsletter, except it summarizes a wider range of content. To keep everyone informed, you can include highlights from recent blog posts, social media posts, and newsletters in your digests. 

Promotional emails for sales and discounts

Promotional discounts and sales are only effective when customers know they’re happening. Share your sales and discounts in email broadcasts to get them in on the action. 

Best practices for successful email broadcasting

Touching base with your customers through an email broadcast is a great start. Optimizing your email broadcasts is even better. Try these best practices:

Maintain consistency in messaging across campaigns

Even though each broadcast is a separate, stand-alone email, it’s still part of your brand messaging. The big-picture message, tone, and style of every broadcast should match. 

With consistent messaging, you build a rapport with your readers and help them better understand your brand. They’ll start recognizing and trusting your broadcasts more, strengthening your relationship. Over time, those deeper customer relationships will lead to more engagement, conversions, and sales. 

Email length: keep messages short, simple, and direct

When you have exciting news to share with your audience, it’s normal to get carried away and want to send every little detail. The reality is, though, that customers have limited time and patience for reading emails. If you want them to get the message, cut out all the fluff and leave only the most important points. 

Keeping your message short and sweet helps get through to readers. Any extra text is simply a distraction that hurts the success of your broadcast.  

Craft compelling call-to-actions (CTAs)

So, you got your subscribers to open and read your email broadcast — now what? Tell them what to do next with a compelling call to action (CTA). 

The CTA tells readers exactly how to engage with your brand further if they are intrigued by your message. Use strong action verbs and persuasive language in your CTA to make readers even more likely to click the link or button. 

Create catchy and effective subject lines

You put so much time and effort into crafting engaging email broadcasts, but you need recipients to open the messages for them to have any effect. That’s why it’s so important to write compelling subject lines that persuade recipients to read your broadcasts. 

The subject line is your chance to convince recipients that your message is worth their time. Make the most out of this opportunity by using catchy or intriguing phrases.  

Tips for enhancing email open rates

The more people open your broadcast email, the more opportunities you have to influence the audience and drive conversions. According to data from Campaign Monitor, the average open rate across industries is around 21.5%. However, you can boost your open rates well beyond that figure with these tips:

Strategically time your emails

Did you know that the time you send your emails can dramatically affect the open rates? Try to send your messages when your audience members are most likely to open and engage with emails. For example, if your customer base is mostly professionals, weekday mornings may be the best time to send marketing emails

Optimize your messages for mobile devices

How many people do you know who do everything on their phone, including reading their emails? It’s probably a lot. Optimizing your broadcasts for mobile users helps make sure they can read and engage with your emails. 

Create mobile-friendly broadcasts by compressing any images you include, using lots of white space, and including large, easy-to-click buttons. Test your emails before sending them to check whether they look right on mobile devices. 

Use email marketing tools 

The right email marketing software will take your open rates to new heights. The automations and tools in this software help you create better marketing emails, leading to higher open rates. For example, Constant Contact users across industries average an open rate of 37.72% — much higher than the general average. 

Real-world examples of email broadcasts

Looking at actual email broadcast examples can inspire your own messages. Here are some broadcasts from top companies:


Yelp broadcast email detailing new updates
This email broadcast may not be glamorous, but it summarizes key changes to Yelp’s policies that users need to know. Since the information is relevant to all Yelp users, a broadcast is ideal for sharing the message. Image Source: Yelp


Gap broadcast email for an upcoming sales event
Gap lets customers know about its new summer deals through a promotional email broadcast. The bold, simple text stands out and draws customers in. Image Source: Gap


Nike broadcast email about new product.
Nike announced new sneakers with an eye-catching product photo in this email broadcast. The straightforward message lets all customers know they have a new shoe option from Nike and directs them to the product page with a simple CTA. Image Source: Nike

Software solutions for email broadcasting

You don’t need special software to share email broadcasts, but the right tools can make them even more impactful. 

Overview of email broadcasting tools

Email broadcasting tools include software solutions that help you write, design, and send broadcast messages. 

Email marketing automation sends messages to your customers whenever they take a specified action. For example, you might use the tool to automatically send a follow-up message to customers who click a link in your broadcast email. 

All you have to do is write the targeted message and set up the automation — the tool will make sure the message reaches customers at the right time. That way, you spend less time doing behind-the-scenes marketing work and more time actually connecting with customers. 

Choosing the right marketing automation tool for broadcasting

With so many tools available, finding the right one for your business can be tricky. Weigh these factors to find your ideal email marketing tool:

  • Features: Does the tool offer all the features you need for email broadcasting?
  • Reputation: Do other customers review the software positively?
  • Cost: Is the software in your price range? What is the expected return on investment?
  • User-friendliness: Will your team be able to quickly learn how the software works and implement it effectively?
  • Compatibility: Does the software integrate with other marketing tools you use?

Tools like Mailmunch and Glue Up include some of the necessary features, but Constant Contact may tick all of these boxes for you. The software includes:

  • AI tools that help draft your emails
  • Easy-to-use email design templates
  • A comprehensive dashboard for tracking the results of your email broadcasts

Sign up for a free trial to see if Constant Contact is the right marketing automation tool for you. 

Launching your first email broadcast campaign

If you’ve never sent an email broadcast before, don’t worry. Setting up your first campaign is as easy as following these simple steps:

Steps to setting up and sending an effective email broadcast

  1. Decide what you want to share with your audience. Announcing a new product or promotion is a great place to start.
  2. Choose a design for your email broadcast. A pre-designed template can help you achieve a professional look without investing hours in creating your own design from scratch. 
  3. Write the subject line and body of your broadcast. Remember to keep your text short, sweet, and clear. Recipients appreciate it when you get straight to the point. 
  4. Include a call to action. Let readers know what you want them to do next with a compelling call to action button they simply can’t resist clicking. 
  5. Schedule your broadcast. Send your message when your audience is most likely to check and read their emails. 
  6. Stay consistent. Regularly sending email broadcasts will keep your audience up-to-date and engaged with your business. 

Tracking performance metrics and adapting strategies for better results

There’s always room to improve with your email broadcasts. To understand what you’re doing well in these emails and what you can do better next time, track key performance metrics on each message. 

Metrics like the open rate, bounce rate, and conversion rate measure the success of your email broadcasts. If you aren’t happy with your results right away, make some adjustments and watch for changes. Use these metrics as a guide while you fine-tune your broadcasting strategy. 

Share brand messages with ease

Email broadcasting takes important brand messages and delivers them to your entire audience base. If you have news or details you want all your customers to know right away, there’s no better option than sending a broadcast email. 

Broadcast emails are even more impactful as part of a wider email marketing strategy. Learn more about sending mass emails and managing your email list to keep improving your email marketing efforts.